Pending: If your order status is pending, it usually because we are still waiting for your payment. Or your order may have some problems that are preventing delivery. For example: your character name does not exist, or we may need you to confirm your order. Please remember check the emails we send to you and log in to the website to check your order details.
Processing: If your order status is processing, that means we are still arranging delivery for your order or the delivery is in progress. Please remain online in order to receive your order.
Partial Delivery: In some cases, we may deliver an order in several stages. Please don’t worry. We will complete the delivery as soon as possible.
Delivered: This means your order is completely delivered.
Refund: We have refunded your order.
